All of our property managers have their CAM licenses.
Western States Property Services, Inc. was incorporated in Colorado in December 1988. Its current principals, Phillip Mills, President and corporate broker, Randolph E. Watt, Vice President, and Earl Johnson, Secretary/Treasurer, have more than 60 years of combined property management experience in Denver. All of the principals are actively engaged in direct property management, with portfolios consisting of office buildings, shopping centers, condominium, townhouse and master associations.
The company's offices are located at 9145 E. Kenyon Ave, Ste 100 in Denver, Colorado. This location is near the center of the geographical spread of existing client accounts, allowing the property managers to avoid excess travel time in servicing their accounts.
Support staff includes a full-time bookkeeper and an administrative assistant. A 24-hour answering service, fax machine, pagers and mobile telephones provide the means to respond quickly to normal and emergency situations. All of our employees are fully bonded and insured. We subscribe to the ethical standards of the Institute of Real Estate Management and the National Association of Realtors.
Client accounting functions are fully computerized using Skyline Property Management software, running on a Windows 2000 Professional network. In addition to the standard and custom financial reports generated by Skyline, we prepare specialized reports for several clients, using various spreadsheet and database programs.
Our standard method for collecting Homeowner Association maintenance fees is to use a coupon book with pre-addressed return envelopes. Many homeowners take advantage of the no cost, automatic checking account withdrawal program operated by our bank. Reminder statements adding late fees and/or interest are sent in the middle of the month for any accounts still outstanding. These methods, plus strict follow-up procedures, keep delinquencies and legal fees at a minimum. Disbursement check runs can be made twice monthly to avoid late charges and to take advantage of discounts. For clients with on-site employees, we handle all payroll functions including the filing of all necessary state, federal, and local reports.
Many of our current clients have been serviced by our property managers for 5-15 years or more. We pride ourselves on this client retention record and are determined to continue providing quality service to all of our clients. We encourage you to speak with a few of our client references. A complete list of them is available by request.
Thank you for considering Western States Property Services, Inc.